✦ Shipping Policy ✦
ORIGIN OF SHIPMENT
United States - California
All orders will be packed and shipped within a 7 business days, unless it is a "preorder" item. Please be understand events, conventions, holidays, or massive amounts of sudden orders may delay shipments slightly. I am only one person!
ESTIMATED SHIPPING TIME AFTER ORDER IS PROCESSED
These are the estimated delivery times for mail via USPS.
USA: 1-3 business days
INTERNATIONALLY: 2-4 weeks*
*please note that international orders sometimes may take up to 6 weeks to arrive depending on the country and due to customs and other unforeseeable issues
INSURANCE AND TRACKING
Orders in the USA are shipped with tracking included, but are not insured.
International orders have limited tracking as tracking info stops once it leaves the country of origin and may or may not update on delivery. I can not be held accountable if a shipment gets lost or stolen as I have no control over the package once it leaves our possession. Please contact your local post office first before contacting me about a missing order.
CUSTOM AND IMPORT TAXES
Buyers are responsible for any customs or import taxes their country requires of them. WE ARE NOT responsible for customs fees and will not provide refunds or payment to cover any "surprise" fees.
✦ What shipping options are available? ✦
For domestic US orders, you can choose to have your package sent via USPS First Class Package (3-5 days) or USPS Priority (1-3 Business days).
International Orders are shipped via USPS First class international (1-2 weeks) TRACKING IS LIMITED.
We also do not set shipping rates. That is calculated by USPS and is out of our control.
✦ How long until my order is shipped? ✦
Orders are processed within 1-7 business days! However when there are large influxes of orders, emergencies or holidays, there might be a slight delay in shipping time! Thank you for understanding ♥
✦ How long until my order arrives? ✦
All domestic orders have tracking so you can follow your order as it arrives to your doorstep. Typically domestic US orders take 1-3 business after shipment to arrive, however arrival times can be affected by holidays, natural disasters, etc. I ship from California.
Most international orders on the other hand do not have tracking, and typically take 2-4 weeks to arrive!
***By purchasing from SleepingWolvesArt you agree to these conditions. Thank you.***