✦ International Shipments Notice ✦
Due to Covid-19, international orders to outside the USA will experience longer shipping delays of up to a month depending on your country's current postal situation and limited air cargo availability. USPS has also temporarily discontinued mail services to certain countries. You can check which countries are experiencing International Service Disruptions via USPS here - Please be aware of any service disruptions in your country before placing an international order - Thank you & STAY SAFE!
✦ Shipping Policy ✦
ORIGIN OF SHIPMENT
United States - California
All orders will be packed and shipped within 2-5 business days, unless it is a "pre-order" item. Please understand events, conventions, holidays, or massive amounts of sudden orders may delay shipments slightly. I am only one person!
ESTIMATED SHIPPING TIME AFTER ORDER IS PROCESSED
These are the estimated delivery times for mail via USPS.
USA: 3-5 business days
INTERNATIONAL: 2-4 weeks*
*please note that international orders may sometimes take up to 6 weeks to arrive depending on the country and due to customs and other unforeseeable issues.
INSURANCE AND TRACKING
Orders in the USA are shipped with tracking included, but are not insured.
International orders have limited tracking as tracking info stops once it leaves the USA and may or may not update when out for delivery. I can not be held accountable if a shipment gets lost or stolen as I have no control over the package once it leaves our possession.
Please contact your local post office first before contacting me about a missing order!
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs or import taxes their country requires of them. WE ARE NOT responsible for customs fees and will not provide refunds or payment to cover any "surprise" fees.
✦ What shipping options are available? ✦
For domestic US orders, you can choose to have your package sent via USPS First Class Package (3-5 days), USPS Parcel Select Ground (5-8 days), or USPS Priority (1-2 Business days).
International Orders are shipped via USPS First class international (2-4 weeks) with *LIMITED TRACKING.
*International tracking ends once it leaves the USA and may or may not update when arrived in destination country or out for delivery.
We also do not set shipping rates. That is calculated by USPS and is out of our control.
✦ How long until my order is shipped? ✦
Orders are processed within 2-5 business days! However when there are large influxes of orders, emergencies, or holidays, there might be a slight delay in shipping times.
✦ How long until my order arrives? ✦
All US orders have tracking via USPS so you can follow your order as it arrives to your doorstep. Typically domestic US orders take 3-5 business after shipment to arrive, however arrival times can be affected by holidays, natural disasters, etc.
International orders on the other hand have limited tracking, and typically take 2-4 weeks to arrive sometimes longer depending on your country.
***By purchasing from SleepingWolvesArt you agree to these conditions. Thank you.***